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Returns + Exchanges

Returns + Exchanges

  • Zonkt® accepts refunds, exchanges or store credit on full priced items only.
  • Refunds accepted only on items that are deemed faulty or don't fit the size requirements, not due to change of mind on any garment.
  • Please note refunds are not possible on garments where alternations have been made to the original design, such as but not limited to, length or widths.
  • Garment alterations are not possible on any Ready Made product. 
  • Exchange or store credit on sales items or Zonkt Xtra products.
  • Exchanges can only be made if the replacement item is available.
  • If replacement item is unavailable customer will be provided a store credit.
  • All items MUST be returned to Zonkt® in the original packaging (including novelty pouch if provided) & in it's original condition within 30 days of the purchase date. 
  • Returns, exchange or store credit is NOT provided on any item that is damaged or is deemed to have been worn or deemed the result of general wear and tear of the garment & including not following the required care instructions listed able & on the garment label. This includes but is not limited to items with print irregularities as a result of sublimation dye processes, if the garment has been stretched in excess of its fabric stretch or stitch stretch capabilities.
  • Returns are NOT applicable on Downloadable products due to the nature of the product.
  • Shipping costs on any item is non-refundable & all shipping costs associated with returns or exchanges are at the expense of the customer.
  • For all Return or Exchanges please ensure to contact ZONKT®️ prior to sending via zonktdesign@gmail.com