Terms & Conditions

CARE INSTRUCTIONS

Leggings

78% Recycled Polyester & 22% Xtra Life Lycra® 
(sustainable techno-fabric, made of a ECONYL® regenerated Nylon, turns oceanic / industrial plastic waste into fabric).
  • Water temperature under 40c
  • Do not bleach
  • Do not tumble dry
  • Iron maximum temp 110c (seams are 100% nylon, keep the iron away from seams or could cause damage).
  • Dry away from direct sunlight to ensure longevity of sublimation print & vibrancy
  • Avoiding rough surfaces or high friction.
  • Fabric is sublimated printed on a white fabric base. If pulls occur, white fibres may appear through the surface of the fabric. The fabric in its raw state has transparency, but significantly diminished once printed in high graphic prints or inks of a dark nature. We do recommend wearing light non-patterned undergarments if designs printed have light elements, such as white, pastels or flesh tones, printed around the hips and buttocks.

 Sweaters / Headbands

320gsm Double Knit Stretch Poly-Elastane
  • Water temperature under 30c or cold wash
  • Do not bleach or use harsh detergents
  • Do not tumble dry
  • Do not Iron
  • Dry away from direct sunlight to ensure longevity of sublimation print & vibrancy
  • Avoiding rough surfaces or high friction.
  • Fabric is sublimated printed on a white fabric base. If pulls occur, white fibres may appear through the surface of the fabric.

 Scarves

Georgette – High quality micro polyester yarn

  • Cold wash in laundry bag or hand wash
  • Do not bleach or use harsh detergents
  • Do not tumble dry
  • Do not Iron (note: edges made from 100% nylon can not come in contact with heat such as an iron or will melt) 
  • Dry away from direct sunlight to ensure longevity of sublimation print & vibrancy
  • Fabric is of a delicate fibre, please take care not to snag on rough surfaces or damage will occur.

    RETURNS / EXCHANGE

    • Zonkt® accepts refunds, exchanges or store credit on full priced items only.
    • Refunds accepted only on items that are deemed faulty or don't fit the size requirements, not due to change of mind on any Made to Order garment.
    • Please note refunds are not possible on handmade or made to order garments where alternations have been made to the original design, such as but not limited to, length or widths of all or some design cuts or segments.
    • Garment alterations are not possible after the item is made. 
    • Exchange or store credit on sales items or pilot pieces.
    • Exchanges can only be made if the replacement item is available.
    • If replacement item is unavailable customer will be provided a store credit & notified advised to enter their email into the 'Notify Me' section of the relevant product to be notified via email when it becomes available.
    • All items MUST be returned to Zonkt® in the original packaging (including novelty pouch if provided) & in it's original condition within 30 days of the purchase date. 
    • Returns, exchange or store credit is NOT provided on any item that is damaged or is deemed to have been worn or deemed the result of general wear and tear of the garment & including not following the required care instructions listed able & on the garment label. This includes but is not limited to items with print irregularities as a result of sublimation dye processes.
    • Returns are NOT applicable on Downloadable products due to the nature of the product.
    • Shipping costs on any item is non-refundable & all shipping costs associated with returns or exchanges are at the expense of the customer.
    • For all Return or Exchanges please ensure to contact Kim prior to sending via zonktdesign@gmail.com

    VISUAL REPRESENTION & QUALITY CONTROL

    It's important to note that LCD screens vary and there may be minor differences in colour of the actual product to what you may view on your computer or mobile device.

    Please take note this is an entirely HAND MADE product, it is as perfect as a non-manufacturing-robot (aka human) can make. So take this into consideration at purchase. There can be minor size differences due to the handmade nature of the product. Each item is made by hand with utmost care, however there will be the occasion loose thread (but solid seams) & if velvet used, residual velvet fluff present on a new garment (this will disappear on 1st wash).

    Also marker lines can be present on the inside / not printed side of a garments as a result of the cutting process. Although rare, this is only present on the inside of the garment and in NO anyway damage the integrity of the garment nor show on the exterior of the garment. Each garment is checked prior to sending to ensure it has been well constructed and is of high quality by Kim herself.

    Pattern placement will vary on each product and will not be identical to photo's take. 

    Printing of fabric can alter the gradient alignment of fabric and although the print, quality and structure of the fabric is sound, with any minor misalignment at print. This can give the illusion that the item is misaligned by creation. This is usually only evident on Georgette (scarves) woven prints due to the fabric dropping as it is help of its own weight. If the item is placed flat at an even distribution, it is evident that the print is fully aligned and the item structurally sound. This minor misalignment at print, doesn't fault the product in its use or functionality. This is not deemed a fault but an unavoidable rare occurrence of handmade print production when using extremely delicate fabrics. 

    All garments are printed using a sublimation dye using water solvable inks by Australian printing houses. On occasion fabric printing can demonstrate minor irregularities as a result of the production, these irregularities are minor and can not be avoided and not deemed a fault in the product. 

    DISCOUNTS & PURCHASE PROCESSES

    No products are NOT held in your cart or reserved. You MUST checkout to secure a product. Items can be taken from your cart if other consumers purchase a quantity stocked item before you. There is NOTHING that can done in regards to this process, it is solely a Shopify function and totally out of Zonkt's control.

    Discounts relating to a specific product are detailed within the product page. You must review the details and condition associated with each discount and follow the requirements to redeem a relevant code/discount. No negotiations will be made if terms are not met.

     

    Customers must ensure to review all product, terms, details and procedures into consideration before making any purchase. NO item will be replaced or refunded due to not reading the terms & condition properly.

    POSTAGE & HANDLING

    Made to order

    • All items marked *MADE TO ORDER* & have a turn around timeframe of up to 4wks.
    • I will endeavour to make all garments swiftly as a non-manufacturing-robot (aka human) can make, however I am at the mercy of interstate print manufacturing & am an entirely solo business operator, so please take this inter consideration at purchase.
    • Upon completion of your garment it will be posted the following working day via Australia post parcel service and a tracking number provided on finalisation of your order.

    Ready to ship

    • All items marked *Ready to Ship* will be posted within 48hrs of order (excluding weekends or public holidays)
    • Each item will be posted via Australia post parcel service and a tracking number provided on completion of order.
    • Shipping is FREE on all accessories

    All orders with FREE shipping, that have matching shipping names & addresses will be batched in the same shipment, at time of packaging. 

    With regards to headbands. Some have a back seam or join and others do not. Selection at packaging is random and can not be controlled. Customers need to take this into consideration prior to any purchase.

    Note we are at the mercy of the postal service, although we aim to work within our own processing timeframes we can not control the postal service efficiencies.

    OUT OF STOCK ITEMS

    Where present we provided a 'Notify Me' option for customers on products out of stock.

    By selecting to be notified you are allowing us to notify you upon restock of said product. This is no way a retention of your details or a signup for newsletters or other publications outside a notification email.

     

    TEXTILE DESIGNS

    Zonkt® offers 3 types of licences for their designs. Only 1 design can be licensed under 1 licence type.
    License types are:
    General Licence Designs
    - for free designs and paid designs that have no limitations on the number of licensees that can purchase the same design.
    Industry Licence Designs
    (only at Zonkt® & protected under Registered Trademark)
    - each design is split into sub categories know as industry segments.
    Each industry segment is sold as an individually licence (or bundled licence) for that design.
    Once a licence is purchased, it can not use by another for that segment / industry.
    Exclusive Licence Designs
    - One design, one licensee. These designs are exclusive to the licensee and artist of the original design. 
    Licence specifications:
    General Licence 

    These designs, either Free or paid is open to everyone, business or otherwise to use in accordance with a successful purchase receipt of respective Artwork/design. There are NO time or print limits on this design. 

    You are allowed to make something using the print and sell or make and enjoy, at whatever scale you choose. Either way the design is available for use.

    You can not however on-sell, altered or claimed this design as your own design or artwork.

    If the design was purchased for FREE then in return of this generosity, we do ask you follow ZONKT on Insta (@zonktdesigns) &/ FaceBook (Zonkt Designs) and tag ZONKT in your creations as often as possible.

    Please review the General Licence Agreement for full licensing details.

     

    Industry Licence 

    These designs are industry exclusive, with designs broken into Industry Segments. 

    Once a design/s is purchased under an Industry Segment, it will NOT be sold to another for use in that industry, as define within the agreement. 

    Open to everyone, business or otherwise to use in accordance with a successful purchase receipt of the respective Industry Segment purchased for use of the artwork / design. There are NO time or print limits on this design. 

    You are allowed to make something using the print and sell or make and enjoy, at whatever scale you choose. Either way the design is available for use.

    You can not however on-sell, altered or claimed this design as your own design or artwork.

    Please review the Industry Licence for full licensing details.

     

    Exclusive Licence

    These designs, either custom or ready made are Exclusive to the licensee.

    Open to everyone, business or otherwise to purchase, but exclusive and all rights reserved (excluding artist rights) to the licensee in accordance with a successful purchase receipt of respective Artwork/design. 

    The artworks / designs once purchased will NOT be sold to another. There are NO time or print limits on these designs. 

    You can not however on-sell, altered or claimed this design as your own design or artwork.

    Please review the Exclusive Licence for full licensing details.

     

    IMPORTANT 

    Please ensure you understand all terms and conditions before ANY purchase.

    You MUST carefully examine ALL design/s dimensions, file formats and scale before any print or other production.

    Please ensure you review all files & potential print limitations with your manufacturing or print house. Run quality samples & print test before ANY production of any kind. Some designs may have scale limitations, colour conversions from files to print will vary, as well as minor errors in the design can occur from time to time. 

    Zonkt® will not be held liable for any errors at print.  

    Requests for alternate file types, scale or colour alterations will result in additional charges.

    By ticking the box prior to purchase, you are agreeing to terms and acknowledging your understanding of these terms and processes. Where manual text entry is required (i.e made to order sizes) you are acknowledging you have reviewed the relevant size for that garment and selected the correct size for the said garment correctly. It is important to note garment alternations are not possible after the item is made. Zonkt will not be liable for errors made on entry or selection of incorrect sizes or any additional delays incurred due to customer input/selection errors. 

    It is important to note. All designs are owned and retained by the artist (Kim Spiteri & Zonkt®).  

    Copyright Retained © in accordance with Zonkt® – Registered Trademark 

    All enquiries to email@zonkt.com.au

     

    AFFILIATED LINKS 

    AfterPay - Terms & Conditions please click here.

    Casetify - Terms & Conditions please click here.

     

    IMAGE COPYRIGHT

    All images and content (unless state otherwise) are the property of  Zonkt®

    All product and art photographs are my own and or created by me or consent provided by original photographer.

    No images or content is to be used from this site without prior consent my Zonkt®

     

    PRIVACY POLICY 

    Zonkt® may change this policy from time to time. Please be sure to check to ensure you are up to date with our current policies. This policy is effective from 11/02/2015.

    We may collect the following information:

    • contact information including email address, phone numbers, residential and postal address.
    • demographic information such as postcode, preferences and interests.
    • other information relevant to customer surveys, giveaways and offers and order information through our blog shop.

    We require this information to:

    • provide you with a better service
    • process  a purchase or non-purchase order
    • send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

    Your information is secure, in order to prevent un-authorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.


    Copyright Retained © in accordance with Zonkt® – Registered Trademark